Cancellation Policy

1. Overview

At Byteway Solutions, we understand that circumstances may change. This Cancellation Policy outlines the terms and conditions under which you may cancel our services or subscriptions.

2. Service Cancellation

You may cancel your service subscription at any time by contacting our support team. The following conditions apply:

  • Cancellation requests must be submitted at least 7 days before the next billing cycle to avoid charges for the upcoming period.
  • For project-based services, cancellation must be requested before the project milestone is initiated.
  • Annual subscriptions can be cancelled within 30 days of purchase for a full refund.
  • Monthly subscriptions can be cancelled at any time before the next billing date.

3. Cancellation Process

To cancel your service, please follow these steps:

  1. Send an email to contact@bytewaysolutions.com with the subject line "Service Cancellation Request".
  2. Include your account details and the service you wish to cancel.
  3. Our team will acknowledge your request within 2 business days.
  4. Cancellation will be processed within 5-7 business days.

4. Effects of Cancellation

Upon cancellation of your service:

  • You will retain access to the service until the end of your current billing period.
  • All data associated with your account may be deleted after 30 days of cancellation.
  • You will receive a confirmation email once the cancellation is processed.
  • Any pending invoices must be settled before cancellation is finalized.

5. Non-Cancellable Services

The following services cannot be cancelled once initiated:

  • Custom software development projects that have passed the design approval stage.
  • Domain registration and renewal services.
  • Third-party integrations or licenses purchased on your behalf.

6. Contact Us

If you have any questions about our Cancellation Policy, please contact us at:

Email: contact@bytewaysolutions.com

Phone: +1 - (888) 319-2312

Address: 6-Ka-18, Ram Singh Ji Ki Bari, Hiran Magari, Sector 11, Udaipur (Raj.) 313002, India